WebsiteBanner Webbanner_WelcomeHome Flexible CDs Physician Loans

Online Banking

Contact Us

Level One is committed to continuously exceeding customer expectations at every point of contact.  Our team is here to assist you, even after hours.  Let us know how we can help.  

For a list of locations and hours, please click here.


24-7 Customer Service. We're here when you need us.

Speak with a real person - nights, weekends, and most holidays.  Call 888-880-5663 and dial 5.


General Contact:

Toll free: 888-880-5663
Local phone: 248-737-0300
Fax: 248-536-5060

TTY (Hearing Impaired Customer Service): 866-239-3426


Telephone Banking: 877-880-7378


Lost or Stolen ATM / Debit Card: 866-506-1106


Loan Payment Remittance Address:

Level One Bank
Dept. 7046
PO Box 30516
Lansing, MI 48909-8016

Consumer Loan Servicing Questions:

Level One Bank
ATTN: Customer Solutions
32991 Hamilton Court
Farmington Hills, MI 48334

Language Services Currently Offered:

Albanian
Arabic
Chaldean
Dutch
French
Hindi
Japanese
Kannada
Latvian
Mandarin Chinese
Portuguese
Punjabi
Russian
Sign Language
Spanish
Tamil
Telugu
Urdu

Secure Email

Send confidential emails to Level One Bank securely with encrypted email.  It is the best way to communicate with us and the ONLY way to be sure your confidential information is delivered safely.   

Send Secure Email

Learn About Secure Email

Secure Form

* indicates a required field

© 2015 Level One Bank. All rights reserved.